Centering Middle Managers. Strengthening Programs.
The Technical Assistance for Programs by Programs (TAPP) Community is NSPN’s national gathering for middle managers and program leaders. TAPP creates a space where those working between frontline staff and executive leadership can connect, problem-solve, and strengthen program responses for youth and families.
About TAPP Community
National Safe Place Network’s Technical Assistance for Programs by Programs (TAPP) Community brings together middle managers and program leaders from across the country to focus on real program needs and shared challenges. Originally launched in 1977, TAPP recognizes the critical role of middle managers in ensuring accountability, implementing change, and supporting quality services for youth.
Middle managers serve as the bridge between frontline staff and executive leadership. They translate vision into practice, carry out policy and program expectations, and support teams through daily realities. TAPP honors that role by offering time and space to connect, reflect, and strengthen the skills needed to lead effectively from the middle.
TAPP gatherings are planned collaboratively by NSPN staff and current program managers or supervisors, ensuring the content is grounded in the real experiences of the field.
What Participants Gain
TAPP Community participation helps middle managers and program leaders:
Strengthen Their Role in the Organization
- Clarify the responsibilities and influence of middle management
- Build tools for balancing expectations from staff and leadership
- Explore ways to support frontline work while advancing agency goals
Enhance Day-to-Day Supervision & Support
- Learn strategies for staff development and coaching
- Share approaches to problem-solving and program improvement
- Discuss how to support teams through stress, change, and high demand
Connect with Peers Across the Country
- Network with other middle managers and program leaders
- Exchange strategies for managing complex program realities
- Identify common challenges and co-create practical solutions
TAPP is intentionally practice-focused—participants leave with ideas and strategies they can bring back to their teams and programs.
Sample TAPP Topics
TAPP Community events have featured sessions and discussions such as:
- Middle Managers: Building Bridges, Not Divides
- Enhancing Skills in Staff Development
- Pitching Ideas to Leadership
- Trauma-Responsive Practice: Beyond the Philosophy
Future gatherings continue this tradition by centering timely, field-driven topics identified by middle managers and program leaders.
Who Should Participate
The TAPP Community is ideal for:
- Program managers and supervisors
- Middle managers in RHY, child welfare, and community-based programs
- Coordinators responsible for overseeing staff and services
- Leaders who serve as a link between frontline teams and executive leadership
If your role includes both supporting staff and implementing agency expectations, TAPP is designed with you in mind.
Registration & Details
TAPP Community gatherings are scheduled as NSPN identifies interest and focus areas with the field. Event format (virtual or in-person), schedule, and registration details are provided with each announcement.
If you are interested in helping plan or participate in a future TAPP Community gathering, please contact: info@nspnetwork.org
Stay Connected
Sign up for NSPN email communications if you’d like to stay informed about the TAPP Community and other NSPN events.
